Last updated: 10/02/2026

We are committed to protecting your privacy and handling your personal information responsibly.

This policy explains how we collect, use, store, and disclose personal information when you visit our website, book a course, or participate in training.

Information We Collect

We may collect personal information including:

• Full name

• Email address

• Phone number

• Employer or company name

• Payment and billing details

• Course enrolment and attendance records

• Certification or candidate registration numbers (where applicable)

We may also collect limited technical data such as IP address, browser type, and usage statistics for website performance and security purposes.

How We Use Your Information

Your information is used to:

• Process bookings and payments

• Administer training and assessments

• Communicate course information and updates

• Maintain training and compliance records

• Meet regulatory, accreditation, and audit requirements

• Improve our services and website

Disclosure of Information

We may share your information with:

• Accreditation or examining bodies (e.g. IWCF)

• Payment processors and IT service providers

• Regulatory authorities where required by law

We do not sell or trade personal information.

Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. Information is retained only as long as necessary for legal, regulatory, and operational purposes.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.

Cookies may be used to:

• Understand how visitors use our website

• Measure website performance

• Improve content and usability

We may use third-party services such as analytics providers, video hosting platforms, or embedded content. These services may place cookies or collect usage data in accordance with their own privacy policies.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Third-Party Services and Embedded Content

Our website may include embedded content or links to third-party services, including video platforms, mapping tools, or external websites.

Embedded content from other websites behaves in the same way as if you had visited the other website directly. These third parties may collect data, use cookies, or monitor your interaction with embedded content.

We are not responsible for the privacy practices or content of third-party websites.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at:
hello@drillingschool.com.au